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Customer receipt and knock-off

Ask for a receipt with the customer, date, amount, where the money went and the invoices it pays; without invoices it stays as the customer's advance.

Example prompts

Copy one into a chat with AUTOCOUNT connected and change the details to your own.

1. In Company A's book, record a receipt: Customer B paid RM 3,250.00 into the bank on 2026-09-25 for invoices I-0123 and I-0130.

2. Customer B paid RM 1,000.00 by cheque 123456 on 2026-09-26; knock off RM 1,000.00 against invoice I-0141.

3. Key in the receipts in the attached list (customer, date, amount, bank, invoice numbers).

Include in your request

• Customer name or code, receipt date and amount.
• Where the money went (bank or cash, in your words) or the payment method, and the cheque number if any.
• Which invoices or debit notes it pays, with an amount for each one it pays only in part.
• For a foreign-currency customer, the exchange rate if you know it.

What happens next

• The preview shows each receipt and the invoices it knocks off. A receipt with a problem is marked Skipped with the reason.
• A confirmer types the 4-digit code; the receipt is saved and knocked off in AutoCount.

Tips

• Without invoice numbers, the receipt stays as the customer's advance until someone knocks it off.
• Withdrawing a receipt cancels it; it stays in AutoCount marked cancelled.

Related topics

• Credit note to a customerAsk for a credit note with the customer, date, amount and reason; it becomes the customer's credit balance.
• Confirming on your phoneOpen the preview link, check the cards, type the 4-digit code shown on the page, tick the large-amount box if it is there, and press Confirm and post.
• Withdrawing a posted batchA confirmer withdraws a posted batch on its page by typing the code; documents changed in AutoCount since then are left as they are.