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Withdrawing a posted batch

A confirmer withdraws a posted batch on its page by typing the code; documents changed in AutoCount since then are left as they are.

Example prompts

Copy one into a chat with AUTOCOUNT connected and change the details to your own.

1. Give me the page of the batch with invoice I-0150 so I can withdraw it.

2. Show my batches from today and what each one posted.

3. Which documents of that batch were left after the withdrawal, and why?

Steps

1. Open the batch page (the link from the AI, or https://acbridge.app/batches).
2. At the bottom, type the code under Withdraw this batch and press the button.

What happens next

• Invoices, receipts, payments and credit notes are cancelled (they stay in AutoCount marked cancelled); new customers and suppliers are deleted.
• Documents changed in AutoCount after posting (for example edited by someone) are left as they are; the page says Partly withdrawn and names them. Handle those in AutoCount.
• Once the reason is cleared, the same withdrawal can be tried again on the page.

Tips

• Only what AcBridge posted is withdrawn; documents keyed in AutoCount by hand are never touched.
• To correct a batch, withdraw it, then ask the AI for a corrected preview.

Related topics

• Confirming on your phoneOpen the preview link, check the cards, type the 4-digit code shown on the page, tick the large-amount box if it is there, and press Confirm and post.
• Reporting a problemUse Report a problem on the batch page; the support team receives the batch's details automatically, and you see the answer on the page.